Frequently Asked Questions
Everything you need to know about your Sorce beauty journey.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Are your products cruelty-free and vegan?
Yes, at Sorce, we are committed to ethical beauty. All of our products are 100% cruelty-free and formulated without any animal-derived ingredients.
Do you offer international shipping?
Currently, we ship to over 25 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I know if a product is right for my skin type?
Each product page includes a detailed 'Skin Type' guide. If you need personalized advice, you can take our online Skin Quiz or chat with one of our beauty experts.